What Should I Know Before Hiring Landscapers Near Me in Mechanicsburg and Enola, PA?

Choosing the right contractor for your landscape is a big decision that will affect how much time and money your project will require. You may be asking: “What should I know before hiring landscapers near me in Mechanicsburg and Enola, PA?” Here’s what you need to know as you go through the hiring process.

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Check Their Online Presence

A great website doesn’t always mean a great landscaping company, but it can be a fantastic indicator. Today, any reputable landscaping company will care about their online presence as it is the gateway for new customers. The website should be easy to navigate and full of pertinent information such as contact information, examples of past work, verifiable reviews, and products and services offered.

Response Times

Once you reach out to a landscaping company, the ball is in their court. Just like a majority of businesses, it’s common courtesy to respond within one business day with some basic information on following up. This first communication will be indicative of how the contractor does business. If it takes multiple days to respond - or if they don’t respond at all - you can expect that to be the norm when working with them. Even if a contractor is extremely busy, a quick courtesy callback will leave a good impression about their level of customer service. Quick, easy, and clear communication should be expected with any landscaping contractor.

The Local Reputation

A reputable landscaping company will have established connections with local businesses, residents, and supply stores. These connections may even be visible on their website. When checking up on a landscaper’s reputation, check the local landscape supply store and ask about them. Online reviews will let you know how they handle problems that may arise: while great reviews are a plus, pay particular attention to how they respond to negative reviews and how they resolve their customers’ complaints.

Verifiable Insurance

Never allow a landscaper to begin work without first verifying their insurance. Accidents happen and you want to be sure that you, as the property owner, won’t be held liable. Their insurance information should be produced on request. Any sort of hesitation or refusal to provide the information is an indication that the contractor isn’t properly insured: and your best bet is to walk away.

Transparency with Pricing and Schedule

Once you’ve started the planning process of your landscaping project, the landscaper should be up front about potential costs and schedule, and everything needs to be detailed in writing. This portion of the project will be attended to by one of the company estimators who will conduct a site visit and propose potential solutions along with pricing and scheduling. Transparency from the outset will prevent any budget surprises as a project progresses.

A Detailed Contract

When you eventually decide on the landscaper, it’s important to carefully read through each part of the contract for the project. Aside from some of the issues above, make sure to look for details about how the landscaper will handle potential issues such as property damage from additions, weather, or accidents during the project, and how they will handle delays due to availability of materials, subcontractors, and weather. There should also be a guarantee that covers materials and workmanship.

Follow Up

A good contractor will always follow up with you after the project is done, to ensure you’re happy with the result. This is often stated in customer reviews.

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